Mission & Vision
Our mission at 5FMIT - FZCO is to continuously work on strengthening the relationship with our clients and their customers. Our committed team of customer support specialists are devoted to exceeding expectations and facilitating all of your business outsourcing needs. Through the use of various innovative strategies, we provide quality answering services that include inbound and outbound calling services, around-the-clock customer support, customer acquisition and retention, and much more.
Our vision is to be a company distinguished by the recognition of customer satisfaction in the international market, transcending with a persistent model of development and maintaining a successful growth of your business. We do so by working closely with your business and identifying services that best suit your business needs at affordable costs. We aim to provide low operating costs for our clients that allow them to increase revenue for their business without having to sacrifice quality customer care.
5FMIT – FZCO was founded to provide businesses of all kinds a full-service center where they can have all of their needs met. With over 6 strategic locations filled with qualified and trained employees, we strive to create a partnership with our clients built on expertise and trust. Since opening our doors in 2022, we have maintained a steady growth throughout the years and hope to continue increasing productivity, meeting our obligations, tripling the amount of current formal jobs and generating stable employment for our team members while offering Award Winning Onshore, Nearshore and Offshore BPO services to our clients.
Meet Our Team
We believe everyone brings something valuable to the table.
We pride ourselves on being a team of creative thinkers, who are passionate about our work and diverse in both culture and experience. We care about cultivating a supportive and inclusive environment for everyone who joins our team so we can communally thrive in a culture that is driven by collaboration and autonomy.
01. Endless Possibilities
02. Process Optimization
Entrust Your Growth to Professionals
Working with 5FMIT - FZCO is one of the best decisions I’ve made. 5FMIT - FZCO takes the extra mile to provide quality call center service by understanding and learning about our industry…They listen and understand, giving factual and practical solutions. I’m never going to other companies anymore because of 5FMIT - FZCO.